Privacy Policy

Effective Date: 01.10.2024

Introduction

At Burrows Property Ltd (referred to as “we,” “us,” or “our”), we prioritize your privacy and are committed to protecting any personal information you choose to share with us. This Privacy Policy outlines the types of information we collect, how we use it, the circumstances under which we may share it, and your rights regarding your personal information. By using our services or visiting our website, you consent to the data practices described in this policy.

Information We Collect

We collect various types of information to provide better services to our clients and improve our operations:

  1. Personal Information:
    We may collect personal information that you voluntarily provide to us when you:

    • Fill out forms on our website
    • Sign up for newsletters or marketing communications
    • Request information about our services
    • Engage with our representatives

    This may include:

    • Your name
    • Email address
    • Phone number
    • Mailing address
    • Any other relevant details you provide

  2. Non-Personal Information:
    We may automatically collect non-personal information when you visit our website. This information helps us analyze trends and improve our website’s functionality. Non-personal information may include:

    • Browser type and version
    • Operating system
    • IP address
    • Pages visited on our site
    • Time and date of visits
    • Referring website (the website from which you arrived)

  3. Cookies and Tracking Technologies:
    We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and remember certain information about your visit. You can choose to accept or decline cookies; however, declining cookies may prevent you from fully utilizing our website features. For more information on how we use cookies, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide Our Services: We use your personal information to facilitate the delivery of our property services, including buying, selling, and managing properties.

  • To Respond to Inquiries: Your information allows us to effectively respond to your inquiries and provide you with the information you need.

  • To Improve Our Services: We continuously strive to enhance our website and services based on the feedback and information we receive from you.

  • To Send Marketing Communications: With your consent, we may use your personal information to send you newsletters, promotional materials, and other information that may interest you. You can opt out of these communications at any time.

  • To Comply with Legal Obligations: We may use your information as required by law or to protect our rights and the rights of others.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your explicit consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to protect your information and only use it for the purposes for which we disclose it to them.

  • Legal Compliance: We may disclose your information when we believe it is necessary to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, or that of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights Under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal data held by us.

  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

  • Right to Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller.

  • Right to Object: You have the right to object to our processing of your personal data under certain conditions.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit a website. They help us enhance your experience by remembering your preferences and analyzing how you use our site. We use cookies for various purposes, including:

  • Essential Cookies: These cookies are necessary for the website to function correctly and cannot be disabled.

  • Performance Cookies: These cookies help us understand how visitors interact with our website by collecting information anonymously.

  • Functional Cookies: These cookies allow the website to remember your preferences and provide enhanced functionality.

  • Targeting Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests.

You can manage your cookie preferences through your browser settings. Please note that blocking cookies may affect your experience on our website.

Third-Party Websites

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or your rights regarding your personal information, please contact:

Patrick Everton
Data Protection Manager
Burrows Property Ltd
Email: gdpr@burrowsproperty.co.uk